As a small business entrepreneur, one of the most critical aspects in your operations is the relationship with the suppliers you hire. It is therefore essential to make a good impression with the supplier by giving good service and excellent product quality. If you do not have any contact details or a business card then it is imperative that you search for suppliers in Malaysia that can provide the goods and services you require.
The first step to locating a supplier is to make a list of all potential suppliers in Malaysia who can be used to source for your products and services. It is advisable that you start your search by contacting at least ten suppliers to determine which company can supply your requirements effectively.
When contacting a supplier, ensure to get all of your questions answered before you contact them directly so that you are not wasting time looking for the answers later. In addition to this, if possible try to contact a few suppliers in Malaysia so that you know what the prices and terms of the supplier are.
It is also essential that you find out the supplier’s website or business card so that you know how professional they are. You should look for contact details that include an email address so that you can get in touch with them easily if there is a problem in your order or delivery. A supplier that has no contact details or website is not a good choice. You should always seek information about the company online.
If you have to contact them then ensure that your communication skills are impressive enough to impress them. This will also help you build a good rapport with the supplier, so that they will be more likely to give you good service. Once you get an idea of the supplier’s business practices, it is also important that you give feedback.
When you give feedback it is important to fill in a feedback form that clearly states the problem with your purchase and also the way that you would like the supplier to improve. It is also vital that you give feedback in a timely manner so that the problem does not recur. This can mean that if you need to reschedule an order that you send the supplier an email immediately with your request. It is also vital that you provide feedback when the goods have been delivered to you as well.
When looking for suppliers in Malaysia, be aware of any issues that the supplier’s reputation has had with previous customers so that you are sure to avoid making the same mistake. This means that if a supplier has had a bad experience with a previous customer it is important that you check these records for issues that could affect you.
If you are confident of the supplier, then you can ask him to provide references from previous clients to ensure that you are dealing with a trustworthy supplier. Once you have identified the supplier, be sure to follow up to make sure that he is delivering on his promise and ensure that you have received the products and/or services that you ordered. This can be done by calling the supplier to confirm the delivery status of your orders.
To avoid problems arising with your purchase, you should never ever agree to a product that is beyond your budget and/or is beyond your capability to use. Many suppliers in Malaysia provide low cost items that are difficult to use. Before agreeing to the deal, you should read the fine print carefully and determine what the supplier will do if you cannot use the product or service you ordered.
As a buyer, it is important that you check the supplier’s reputation with other customers to ensure that your money is not wasted. If a supplier has not provided a satisfactory refund for customers who have purchased faulty goods, then you should be suspicious of their future services.
There is no guarantee that your supplier’s products will suit your needs but it is worth trying to order something to see what it is like. Most suppliers Malaysia based companies sell a large variety of items in different sizes, shapes and colours. Try to select an item that has a unique look and is easy to use. Be aware that some suppliers will offer items of similar size and design, but are difficult to use.